It is difficult to fully express how incredibly grateful and appreciative I am feeling this evening... to Dr Millie, Ben and the whole team at Bespoke Dental Fulham. Two days ago I was suffering from excruciating dental pain that I was told required expert root canal treatment, but that their endodontist was not available for weeks. From the moment I picked up the phone and talked to Ben the next morning, he was calm, attentive, patient, professional and reassuring that BDF would be able to help. The very best customer service from someone who really wanted to help, was just what I needed in a moment of absolute desperation. (As an aside, I would say that I really appreciated that he didnt try to sugar coat anything, he was just honest and clear about what was involved and the likely cost). Within the hour they had arranged for me to see Millie at 8pm that evening. Millie then stayed with me and worked on me for the next 4.5 hours- until 0030 - (yes, really - half past midnight)! At every moment she was caring, thoughtful, professional and highly skilled, always remaining calm and reassuring and positive, even though the procedures were clearly very challenging. She was always careful to explain my options, give all the information I needed to make decisions about the treatment, without trying to influence me in one direction or the other. I would recommend her to absolutely anyone as an amazing expert and truly wonderful specialist. Sadly, despite all Millie's efforts and work, my tooth was too far gone to save and I needed an extraction. No worries though, because by 1000 the next day (this morning) Ben had amazingly arranged to bring in the fabulous Dr George, who demonstrated exactly the same level of professionalism, skill and care that I had already experienced from the BDF team. Again, the extraction was complex (apparently I have teeth that just dont want to let go!) and took over 2 hours, but at every step of the way George was reassuring and patient and positive and clearly very skilled. And along the way, Millie was still popping in between her patients, looking out for me, checking how things were going to see if I was alright. I honestly cannot speak highly enough of the whole team at BDF. Thank you all from the bottom of my heart, you are amazing and a real testament to what people who genuinely care and are dedicated to being the best in their profession can achieve for their patients. You deserve all the praise you get! Brynread more